Refund policy


Once the return is received and inspected, we will send you an email to notify you that we have received your returned item, we will also notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically via your chosen payment method, credit card or PayPal, within a few days. If the item we receive is not subject to our return policy, that is, the item arrives damaged, dirty, used or in another way that is not the condition in which you received it, it is up to us not to refund the money.


If you still haven't received your refund, check your bank account first. Then contact your bank, as refunds sometimes take a while to process. If after this, you have not received your return, contact us at


We are very sorry that an error was made in your return. Please contact our Customer Service team ( who will try to fix the error as soon as possible. The following factors may affect the amount that has been returned to you:

Any discount that was applied at the time of sale will be applied. You will be refunded the amount you have paid per item. If you have purchased an item where shipping was free, this cost will be at your expense. It means that it will be subtracted from the amount you have paid for the item.